Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Visibilitas website and platform (the “Service”), operated by RIT Services GmbH (“Visibilitas”, “we”, “us”). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you are authorized to bind it.

1. The Service

Visibilitas provides SEO tooling (crawls, technical audits, keyword and SERP tracking) and Generative Engine Optimization analysis (measuring how your brand is cited by AI answer engines). Features, limits, and availability depend on your subscription plan and may change as we improve the Service.

2. Accounts

• You must provide accurate information and keep your credentials confidential.
• You are responsible for activity under your account and within your organization.
• You must be at least 16 years old to use the Service.

3. Acceptable use

You agree not to:

• Use the Service to violate any law or third-party right.
• Analyze domains you are not authorized to assess.
• Attempt to disrupt, reverse-engineer, or gain unauthorized access to the Service.
• Resell or provide the Service to third parties except as expressly permitted.
• Circumvent usage limits, rate limits, or metering.

4. Subscriptions, billing, and trials

Paid plans are billed in advance on a recurring basis through our payment processor. Unless stated otherwise, fees are non-refundable and exclude taxes, which you are responsible for. We may change pricing with notice; changes apply to the following billing cycle. You can cancel at any time, effective at the end of the current term.

5. Customer data

You retain ownership of the data you submit. You grant us a limited license to process it to provide the Service. Our handling of personal data is described in our Privacy Policy.

6. Third-party services

The Service integrates with third parties (e.g. search-data providers, AI model providers, Google Search Console, payment processing). Your use of those integrations may be subject to their terms, and we are not responsible for third-party services.

7. Intellectual property

The Service, including its software, design, and content (excluding your data), is owned by Visibilitas and its licensors and is protected by intellectual-property laws. These Terms grant you no rights to our trademarks or branding.

8. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind. We do not guarantee particular search rankings, AI-citation outcomes, or the accuracy of third-party data. Search engines and AI systems are outside our control.

9. Limitation of liability

To the maximum extent permitted by law, Visibilitas will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim will not exceed the amounts you paid for the Service in the 12 months before the event giving rise to the claim.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or to protect the Service. Upon termination, your right to use the Service ends and we may delete your data after any legally-required retention period.

11. Governing law

These Terms are governed by the laws of the Federal Republic of Germany, without regard to conflict-of-laws rules, and, to the extent permitted by law, disputes are subject to the exclusive jurisdiction of the courts of Cologne (Köln), Germany.

12. Changes

We may update these Terms from time to time. Material changes will be posted here with an updated date and, where appropriate, communicated to you. Continued use after changes take effect constitutes acceptance.

13. Contact

Questions about these Terms? Contact legal@visibilitas.de.